Citizens want instant results and have little patience to wait around.
Just as with any other service, they expect quicker responses from government and are vocal about it.
How can city leaders satisfy the modern citizen? Cities can analyse citizens’ opinions and predict what they will need in the future. This allows leaders to plan and be prepared for the next hurdle.
A new whitepaper from Microsoft explains how cities are engaging their citizens with modern, digital services.
Download the report by filling in the below form: