How do you quickly expand health services?

By Microsoft

Lessons from the Australian suburbs.

Western Health serves one of the fastest growing areas in Australia, and wanted to launch new clinics. It serves a population of 800,000 people, employs 6,000 staff and has four hospitals.

Growth put the organisation under considerable strain. In particular, IT systems were too old and unconnected. There was a mix of paper records and digital systems that couldn’t sustain more patients.

The hospital responded by automating workflows and installing new systems. This cut IT costs, made data more secure, and ensured good disaster recovery.
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