How did this tax authority cut costs by 70%?

By Microsoft

A national tax agency has increased revenue by 15% and cut costs by 70% using digital platforms.

Image: Christopher William Adach - CC BY 2.0

In Mexico, residents can file and pay their tax returns in a matter of minutes.

This is made possible by the tax authority’s digital platform which process millions of documents a year from individuals and businesses. The system has cut costs by a whopping 70%.

Meanwhile, more citizens are voluntarily filing their taxes, resulting in a 15% increase in revenue in 2015.

An e-book by Microsoft shares how governments can create such digital transformation by:

Creating new models of working
Using data to get accurate insights
Empowering officials to collaborate and partner
Engaging with citizens to deliver intuitive services

To learn more about digital transformation successes from the Mexico tax authority and other agencies, download the full e-book by filling in the form below.