For 2 years, digital government was defined by the Covid response. What’s next?
By Yogesh Hirdaramani
The 2022 edition of the biennial United Nations e-government survey analysed the paths digital governments took in the face of Covid-19 and charts a path forward. GovInsider breaks down the key findings.
From CovTech initiatives to the tools that will define digital government in the coming years, GovInsider unpacks the key findings of the 2022 edition of the biennial United Nations e-government survey.
From 2021 to 2022, managing Covid-19 dominated digital government efforts – governments all over the world developed and invested in digital solutions to ensure the continuity of public services during global shutdowns, according to the 2022 United Nations’ e-government survey.
As the world moves beyond the pandemic, the biennial survey took stock of how digital governments globally responded to Covid-19 and how the pandemic accelerated whole-of-government approaches to e-government.
Beyond highlighting Covid-19 innovations and trends, the survey also highlighted the emerging tools that will define digital government in the years to come, and the direction digital government services are moving towards: anticipatory, predictive, and people-centred.
GovInsider breaks down the key findings from the survey.
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