For 2 years, digital government was defined by the Covid response. What’s next?
By Yogesh Hirdaramani
The 2022 edition of the biennial United Nations e-government survey analysed the paths digital governments took in the face of Covid-19 and charts a path forward. GovInsider breaks down the key findings.
![](https://gov-web-sing.s3.ap-southeast-1.amazonaws.com/uploads/2023/2/Informational%20Data%20Infographic%20%28800%20%C3%97%202000px%29%20%28576%20%C3%97%201024px%29-1675646832377.jpg)
From CovTech initiatives to the tools that will define digital government in the coming years, GovInsider unpacks the key findings of the 2022 edition of the biennial United Nations e-government survey.
From 2021 to 2022, managing Covid-19 dominated digital government efforts – governments all over the world developed and invested in digital solutions to ensure the continuity of public services during global shutdowns, according to the 2022 United Nations’ e-government survey.
As the world moves beyond the pandemic, the biennial survey took stock of how digital governments globally responded to Covid-19 and how the pandemic accelerated whole-of-government approaches to e-government.
Beyond highlighting Covid-19 innovations and trends, the survey also highlighted the emerging tools that will define digital government in the years to come, and the direction digital government services are moving towards: anticipatory, predictive, and people-centred.
GovInsider breaks down the key findings from the survey.
Also read: Futian District, Shenzhen: A success story of urban governance with AI