Case study: Helping elderly patients stay at home
This Israeli Hospital cut visits through telemedicine.
Maccabi Health Services in Israel established a service called Video Conferencing Call Centre for Chronic Conditions. The video conference call improves patient quality of life by reducing travelling cost and time.
Patients will contact nurses through a tablet. Nurses then will use a computer fitted with a camera to attend to their medical needs. On the screen, nurses will be able to see patient and their medical records at the same time. Using the camera, nurses are able to access how healthy the patient looks, provide instructions for using a blood pressure cuff and guidance on self injections.
“Patients just need to move an icon and that’s it- they’re connected to the call center. It gives us a very simple solution, which was important because it can be hard for elderly people to use technology. We wanted to make it as simple as possible- flip a button and it works” - Dr Galit Kaufman, Director of Nursing of Maccabbi Health Services.
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