How tablets helped a hospital increase patient satisfaction

By Intel

This case study shows how Renji Hospital Shanghai used tech to increase efficiency and quality in their services

Thanks to mobile devices, patients in a hospital in Shanghai are now 95% satisfied with their diet.

The hospital already had an information system that helps doctors record patient data. But care takers had to go to specific locations to manually input patient data. This wasted time and effort and increased errors in information records, affecting patients’ daily diet.

It has now equipped doctors, nurses and kitchen workers with tablets. This helped doctors and nurses input and access patient data on-the-go, and allowed kitchen staff to more easily manage patients’ diets. The hospital can now formulate custom diets based on patients’ diseases, age, and other individual requirements.

“Through this mobile solution, patients’ satisfaction without diet services has reached 95%” said Meng Lili Director of Renji Hospital Shanghai.

Download this report from Intel to learn how this hospital improved patients’ satisfaction.