The Internet of Things can help agencies understand citizens’ needs and tailor digital services to improve the customer experience.

Pairing sensors with cloud computing can help agencies be more flexible, quickly adapting their services to changing demands.

Agencies also need to be able to collect IoT data in real-time and integrate it with other sources, so they can get best insights out of their data.

If your agency wants to improve its citizen experience with the Internet of Things, download the full report from Oracle below: