Generative AI (gen AI) offers governments transformative opportunities in citizen services and workforce enhancement by opening the gates to the previously inaccessible collection of unstructured data. It has the potential to accelerate innovation beyond what was previously thinkable, to understand meaning, relationships and derive insight from the vast repositories. While unlocking its potential for digital innovations including Total Experience (CX and EX), Insight, Creativity, Productivity, the implementation demands robust information governance to navigate risks and ensure regulatory compliance. This session delves into how proactive organizations leveraging unstructured data governance outpace counterparts, while others strive to catch up after initially overlooking its significance.

 

Speaker:

-Navin Nair, Senior Manager, Solutions Consulting, OpenText Southeast Asia

 

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