Panel Session: Designing Human-Centric Cities and Services

Focuses on creating services and urban spaces that reflect citizens’ needs and lifestyles, strengthening trust and long-term engagement.

 

Moderator: 

Ts. Norliza Hashim, Chief Executive, Urbanice Malaysia 

 

Panellists: 
- Shaun Liew, Vice-President (Special Grade), Head of Customer Experience & Commercial, SBS Transit 

- Nariman Akhatov, Project Management Specialist, Delivery Unit, Agency for Strategic Reforms under the President of Uzbekistan 

- Juan Kanggrawan, Regional Digital and AI, UNDP Indonesia  

- Elaine Tan, Director, Research, Ministry of National Development, Singapore

 

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