Your agency wants to transform its digital services, but what are the most important things it needs to keep in mind?

A case study provides answers and tips for officials looking to do this:

  • Can digital services be delivered flexibly and faster?
  • How can services be built in a more agile way?
  • How can your agency collaborate with others?
  • How can data help you anticipate citizens’ needs?

If you would like to know how your agency can overhaul its digital services, download the full case study from Microsoft:

Image by Swaminathan, licensed under CC BY 2.0