
Governments can address gaps in tax collections with better communications and engagement with taxpayers, a whitepaper by Microsoft shows.
Digital tax administration allows governments to personalise taxpayers’ online and offline interactions. This way, tax agencies may build a 360° view of taxpayers and their needs, which allows government to customise e-services and open communications across multiple channels.
Digital transformation also enables governments to:
- Increase transparency of strategies, processes and investments through sharing of data
- Provide easy access and real-time sharing of tax information between administrations and payers
- Keep personal information of payers secure, protected and private
To learn more about how to lead digital transformation in tax agencies, download the whitepaper by filling out the form below.
https://govinsider.asia/innovation/tackling-tax-fraud-digital-administration/