Five steps to citizen-centric digital services

A new report shows how government processes can be reorganised.

Reshaping government services is a complicated task, but there are steps to make this easier for officials. In a new whitepaper, Fuji Xerox shows how officials can make public services more citizen-centric and cope with the increasing complexity of the 21st century. There are five key steps:
  • Reshape the interface with citizens by streamlining digital services
  • Collaborate with others to respond to citizens faster
  • Make sure information is securely shared internally
  • Be smart with data to make informed decisions
  • Relook at existing systems and digitise them
Download the full whitepaper on citizen-centric digital services by filling in the form below: [download_form list_id="7776ffc854"]