Four steps to overhaul your digital services

Your agency wants to transform its digital services, but what are the most important things it needs to keep in mind? A case study provides answers and tips for officials looking to do this:

• Can digital services be delivered flexibly and faster?
• How can services be built in a more agile way?
• How can your agency collaborate with others?
• How can data help you anticipate citizens’ needs?

If you would like to know how your agency can overhaul its digital services, download the full case study from Microsoft: [download_form list_id="0126fde3f7"]

Image by Swaminathan, licensed under CC BY 2.0