How Singapore is building AI for predictive healthcare
By Shirley Tay
Ngiam Kee Yuan, Group Chief Technology Officer of the National University Health System of Singapore, discusses efforts to integrate artificial intelligence into healthcare.

Ngiam Kee Yuan, Group Chief Technology Officer of the National University Health System, has a vision to integrate AI into Singaporeâs healthcare system. That will help hospitals move away from âlargely reactive medicine to proactive, predictive medicine,â he says.
GovInsider spoke to him to find out how NUHS is trialling AI tools and collaborating with computer scientists to achieve that vision.
A sandbox for AI development
NUHS has been able to trial multiple AI projects thanks to a platform known as Discovery AI. It collates and aggregates massive amounts of patient data such as medical history, lifestyle habits and history of admission in hospitals.
Researchers can use this data to test their AI models in a âsafe and secure wayâ, says Ngiam.
The data is already anonymised, so researchers donât have to worry about privacy issues. âAlmost all of our AI projects are run off the Discovery AI's data sets,â he adds.
Clinicians and computer scientists have used data from Discovery AI to create an appendicitis diagnosis machine in the Accident and Emergency Department. When doctors input clinical observations for patients with stomach pain, the algorithm reads the text and provides a diagnosis with 90 per cent accuracy.
NUHS is currently working on a âproduction layerâ known as Endeavour AI, says Ngiam. This allows all the AI tools on the Discovery AI platform to be produced and integrated into the healthcare system.
âNow we're going to run it as if it's a medical device, it's a tool that we use on a day to day basis. So it's not research anymore, it's production,â he adds.
Interdisciplinary collaborations
For successful AI development for healthcare, collaboration between clinicians and computer scientists is essential, says Ngiam.
If computer scientists handle the project alone, theyâd make it âfantastic in a technical wayâ - but it may not be relevant to the clinician, he adds. On the other hand, a project managed only by clinicians will be oversimplified because âthey don't have the deep technical knowledge to synthesise dataâ.
Ngiam has collaborated closely with the National University of Singaporeâs School of Computing on AI projects, including a model to predict the progression of kidney disease. âThis will change the way we, the kidney doctors, give medication to these patients to prevent them from deteriorating their kidney function.â
NUHS also organises a datathon with NUS and the Massachusetts Institute of Technology. Data scientists and clinicians are given problem statements, data, and âtwo days to crunch itâ, says Ngiam.
The datathon is a âtriggerâ for new ideas that may become actual clinical projects, he adds, and a platform for data scientists and clinicians to interact. âIt's important to put people together so that they can work in an interdisciplinary way, and you must facilitate that process.â
The future of telehealth and bots
Covid-19 has done healthcare âa massive favourâ in accelerating the use of telemedicine. âNow that we have people more willing to use teleconsults, they might be willing to do more tele-other-kind-of-things,â says Ngiam.
For instance, it could improve the impact of pharmacy. Patients typically consume around 50 per cent of medication that is prescribed - hindering the effectiveness of medical care, says Ngiam. Hospitals can now look at adopting telepharmacy to stay in touch with patients to check that theyâre taking the right medicines regularly.
In Singapore, the proportion of older adults with multiple chronic diseases nearly doubled from 2009 to 2017. To âflatten that curveâ, hospitals need to change patient behaviours - but it canât in a 30 minute consultation, says Ngiam.
NUHS is trialling a chatbot to follow-up on patients after consultations, he adds. The chatbot will help doctors monitor and advise patients on how they can carry out healthy behaviours at home.
While bots wonât replace doctors âanytime soonâ, Ngiam believes they can be integrated into healthcare to help doctors stay in touch with patients and make care delivery more seamless.
As the cliche goes, prevention is better than cure. AIâs ability to aggregate and analyse massive data sets will be highly valuable as healthcare adapts to tackle new challenges.
Image by NUHS