Most popular stories, April 2025

By Si Ying Thian

This month on GovInsider, the top-performing articles delved into the critical aspects of building a resilient and innovative digital government.

Most popular stories, April 2025. Image: Canva

These reads ranged from Singapore's proactive approach to cybersecurity with continuous testing, the transformative potential of modern ERP systems, Nordic collaboration to elevate digital government services, and more.

This listicle offers essential insights for government leaders navigating the complexities of digital transformation.

1. Pressure cooking government’s defence

Ahead of GovTech Singapore’s STACKx Cybersecurity conference, Government CISO Justiin Ang shares more about how the Singapore government is supporting public agencies in cyber defence and preparedness. Click image to access article >>>

“Baseline vulnerability assessments and penetration tests are important, but [they] merely provide a snapshot. Can we do better by testing more frequently?”, asks Singapore government's CISO, Justiin Ang.

2. What’s next for Enterprise Resource Planning (ERP) in the government?

Find out how modern enterprise resource planning (ERP) systems can help governments balance the need for efficient service delivery with innovation in this infographic. Click image to access article >>>

Public sector agencies are balancing the need for efficient service delivery with the drive for innovation. Modern ERP systems are key to achieving this balance, powering digital transformation.

3. Open the door when you need to

Modern privileged access management (PAM) is essential for public sector organisations to stay ahead of evolving cyber threats and remain agile in their digital transformation, says BeyondTrust’s Asia Regional Director, Charlie Wood. Click image to access article >>>

This approach of least privilege and just-in-time is key for public sector organisations adopting cloud and hybrid infrastructures, which can result in a wider surface attack area, says BeyondTrust’s Charlie Wood.

4. Agentic AI: Understanding first before utilising

*GovTech Singapore’s AI Practice Group publishes a primer outlining how agentic AI and AI agents could be used to enhance public sector operations. Click image to access article >>>*

While AI agents hold great promise for public service, without a clear and shared understanding of what they are and how they can be used, it is difficult to ensure meaningful adoption.

5. Digital government as a multi-government endeavour?

The cross-border collaboration is through Nordic DigiGov Lab, a two-year project that aims to enhance the capacity to develop human-centric digital governance in the Nordic and Baltic regions, says project manager Emma Bohman. Click image to access article >>>

Instead of pursuing their national strategies in isolation, the digital government agencies from Sweden (Digg – Myndigheten för digital förvaltning), Finland (Digi- ja väestötietovirasto (Finnish Digital Agency) and Norway (Norwegian Digitalisation Agency (Digdir)) have come together through the Nordic DigiGov Lab to drive more seamless and safer digital services for their citizens.