How did this tax authority cut costs by 70%?

By Microsoft

A national tax agency has increased revenue by 15% and cut costs by 70% using digital platforms.

In Mexico, residents can file and pay their tax returns in a matter of minutes.

This is made possible by the tax authority’s digital platform which process millions of documents a year from individuals and businesses. The system has cut costs by a whopping 70%.

Meanwhile, more citizens are voluntarily filing their taxes, resulting in a 15% increase in revenue in 2015.

An e-book by Microsoft shares how governments can create such digital transformation by:
  • Creating new models of working
  • Using data to get accurate insights
  • Empowering officials to collaborate and partner
  • Engaging with citizens to deliver intuitive services
To learn more about digital transformation successes from the Mexico tax authority and other agencies, download the full e-book by filling in the form below.