Public service delivery is critical for ensuring the well-being of citizens and driving economic growth. However, traditional methods of service delivery are often complex, inefficient and fail to meet the evolving needs of citizens. With the increasing adoption of cloud computing, there's an opportunity to transform public service delivery and enable citizen-centric services that are scalable, accessible and responsive.

But many organisations may face challenges in understanding the benefits and risks of cloud-based systems, migrating existing services to the cloud, and ensuring data security and privacy. This session aims to address these challenges, uncover the opportunities, and identify strategies for leveraging cloud computing to deliver citizen-centric services that meet the needs of citizens in the 21st century.

Key Takeaways:

Gain insights into the latest trends and best practices in cloud computing and citizen-centric services in the public sector, helping you stay up to date with the latest developments in this rapidly evolving field
Learn from thought leaders on challenges and opportunities of digital transformation in public service delivery
Develop a better understanding of the potential benefits and risks of cloud computing and citizen-centric services, helping you make informed decisions about your agency’s digital transformation strategy
Explore practical tools that can help you enhance your agency’s digital capabilities, improve citizen services and achieve your goals for public service delivery

GovInsider Live – ASEAN (Digital and Malaysia)

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Redhat & AWS

Accenture