GovCX 2026

For group registrations and enquiries, please contact s erene.lim@govinsider.asia

For sponsorship enquiries, please contact partnerships@govinsider.asia

Note: This event is only for Government & Public Sector Agencies (Federal, State & Local) and Statutory Board attendees. GovInsider reserves the right to decline registrations.

Day 1

Description

08:30 - 09:00(GMT+08)

Registration

09:00 - 09:05(GMT+08)

Opening remarks by GovInsider

09:05 - 09:20(GMT+08)

Keynote: Unlocking Singapore’s Inclusive Smart Nation Vision with Service Design

09:20 - 09:35(GMT+08)

Keynote: The Evolving Digital Government: Reconciling CX with Emerging Tech

09:35 - 10:05(GMT+08)

Thought Leadership Panel: Policy as a Prototype? The CX Feedback Loop from Tech to Policy

10:05 - 10:35(GMT+08)

Morning Coffee Break

10:35 - 11:05(GMT+08)

GovCX Showcase: Spotlight Presentations GovCX in Practice

11:05 - 11:50(GMT+08)

CX Competency Panel: Building and Rewarding a Culture of Design and Service Ownership

11:50 - 12:05(GMT+08)

Presentation: Show Me the ROI: Building a Business Case for Sustained CX Investment

12:05 - 12:50(GMT+08)

Panel: What's Next in CX for Government Services?

12:50 - 13:05(GMT+08)

Sponsor Presentation

13:05 - 14:00(GMT+08)

Networking lunch

14:00 - 14:00(GMT+08)

End of event

Save to your calendar:

Google calendar