Quality-Driven Transformation: Securing and Scaling Public Sector Services​

Singapore agencies are accelerating digital transformation while managing increasingly complex, interconnected systems that citizens depend on daily. AI tools are beginning to influence development workflows, prompting teams to rethink how they maintain stability and deliver updates reliably.​

 

Traditional QA methods struggle to keep pace with rising system complexity, tighter release cycles, and small changes that can trigger major failures. For citizen-facing services, performance issues and downtime carry real consequences for public trust and operational continuity.​

 

Hosted by Tricentis and GovInsider, this webinar will explore how agencies can adopt AI-enabled, automated quality engineering to validate changes faster, maintain performance under pressure, and keep mission-critical systems stable while modernising legacy systems and accelerating digital transformation.

 

Key Takeaways:

• Practical strategies to modernise legacy systems while maintaining reliability, performance, and continuity in public service delivery.​

• Insights on adopting intelligent quality assurance and leveraging best practices to deliver secure, citizen-centric digital services.​

• Actionable steps to address operational challenges, ensure interoperability across applications, maintain compliance, and safeguard trust in critical government systems.​

 

By attending the webinar, attendees can get these questions answered...​

• How can we ensure reliability and performance in legacy systems during modernisation?​

• How can teams reduce operational costs while improving service quality?​

• How can automated testing adapt to changing workflows, policy shifts, and interconnected systems?​

• What are realistic first steps for building a quality-first culture that enables innovation and resilient operations?